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ISO 9001 Frequently Asked Questions

Everything you need to know about the world's most recognised quality management standard

What is ISO 9001?

First published in 1987, ISO 9001 is the internationally recognised Quality Management System (QMS) standard that helps organisations meet customer and stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9001 can benefit organisations of any size and is designed to be an impactful tool for continual business improvement.

ISO 9001 certification has been achieved by more than 1 million organisations worldwide – making the standard arguably the most important piece of business literature ever written.

 

What are the benefits of ISO 9001?

  • Satisfied customers
    Designed for organisations of any size and in any sector, ISO 9001:2015 certification enables you to demonstrate that you are committed to meeting customer and stakeholder needs and expectations through quality and continual improvement.
  • New business opportunities
    In many cases, independent third-party certification to ISO 9001 is a requirement to trade, and through our globally recognised brand, certification from LRQA can provide a competitive advantage. Where certification is not a contractual obligation, it provides credibility to develop secure business relationships within your supply chain.
  • Streamlined processes
    By following the best practice principles found in ISO 9001, certification helps develop a more robust approach to risk management and a greater understanding of the internal and external context of your organisation, which will contribute to your business effectiveness and performance.

 

How do I get ISO 9001 certified?

Gaining ISO 9001 certification is typically a two-stage process consisting of a system appraisal and an initial assessment. The duration of your assessment will depend on the size and complexity of your organisation and the maturity of your management system. Once your management system has been approved, we conduct regular surveillance visits to check the ongoing effectiveness of your system, giving you the assurance that your QMS is continually improving.

LRQA was the first certification body to gain accreditation from the United Kingdom Accreditation Service (UKAS), which means you can be confident we have the experience, expertise and professionalism to conduct your assessment.

 

Can ISO 9001 be integrated with other standards?

ISO 9001 follows the Annex SL framework, the high-level structure for modern ISO standards. The Annex SL structure ensures consistency and compatibility between the different management system standards and allows for a straightforward and harmonised implementation of multiple standards (integrated management systems). ISO 9001 easily integrates with all new and revised ISO management system standards, such as ISO 14001, ISO 45001, and ISO 27001.

 

When will ISO 9001 be updated?

ISO 9001 was last revised in 2015. In 2021, it was decided to confirm the standard rather than initiate a revision. Unless the committee responsible for the standard chooses to initiate an earlier review, the next automatic assessment of whether a revision is needed will occur in 2026.

 

Preparing for the ISO 9001:2026 Revision – Stay Ahead with LRQA

ISO 9001 is undergoing a significant revision, with the Draft International Standard expected in mid-2025 and full publication anticipated in 2026. While the final scope is still emerging, early indications suggest a stronger focus on risk-based thinking, supply chain oversight, digital integration, and ethics. LRQA is actively supporting clients through this transition with the ISO 9001 Transition Club - a dedicated resource hub offering expert insights, tailored training, and practical guidance to help you prepare, adapt, and futureproof your management system. Whether ISO 9001 forms the foundation of your operations or is part of a broader integrated system, now is the time to start planning. Join the club and let LRQA guide your organisation confidently through the change.

ISO 9001 is changing: Here’s what you need to know

Download our ISO 9001: Frequently Asked Questions Guide and get clear, concise answers on one of the world’s most widely adopted management system standards.